Protect what matters, move forward with peace of mind
Clear coverage, 24/7 human support, no complications.
- Quick subscription
- Coverage tailored to your needs
- Attentive advisors
Why choose Serenity?
Fast claims processing
Serenity Insurance Company is committed to settling claims as quickly as possible. Thanks to simplified procedures and a dedicated claims management team, all requests are processed quickly to minimize the impact of accidents or losses on our clients' lives. Our commitment is recognized by the regulatory authority, ARCA, which congratulates us monthly for consistently meeting our claims settlement obligations.
Solutions tailored to every profile
Every client is unique. That's why we offer personalized products and coverage adapted to the specific needs of both individuals and businesses.
24/7 assistance
To ensure continuous protection, Serenity Insurance Company offers assistance available 24/7. Whether it's an emergency or a simple request, our teams are always ready to help.
Experienced and proactive team
Our strength lies in a team of competent professionals, capable of anticipating client needs, providing relevant advice, and managing situations with efficiency and care.
Strong partnerships
We collaborate with trusted partners (garages, towing services, experts, service providers) to guarantee fast, quality, and comprehensive services, all backed by solid coverage.
Our Pillars of Success
Our Clients
We place our clients at the heart of all our initiatives. Our ambition is to become the reference insurer by offering personalized, transparent, and efficient services, while building lasting relationships based on trust.
Our Employees
Our employees are our greatest strength. We invest in continuous training, professional development, and well-being to enable them to meet the challenges of a constantly evolving market and guarantee excellent service.
Our Financial Strength
With capital of BIF 3,019,000,000, exceeding regulatory requirements, Serenity Insurance Company stands out for its solvency and ability to honor all its commitments. This financial strength forms the foundation of our growth and the trust we inspire in our clients.
Our Suppliers and Service Providers
We collaborate with carefully selected partners, recognized for their professionalism, quality of services, and integrity. These strategic relationships enable us to guarantee our clients a reliable and efficient service chain.
Our products
Solutions tailored to your daily life
Our Reinsurers
Strong partners for reliable protection
They trust us
Trusted by Leading Institutions
