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Support, quotes, claims — one point of contact, fast answers guaranteed.

Response within 2 hours
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Monday to Saturday

+257 22 22 36 38
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Bujumbura, Burundi

25 Avenue de la JRR
Open today

Let’s Stay in Touch

Our team is ready to answer all your questions and guide you through every step.

Quick Channels
  • 24/7 claims assistance by phone
  • Fast email response
  • Support via WhatsApp
  • Live chat
Opening Hours
Monday - Friday7:30 AM - 5:30 PM
Saturday10:00 AM - 2:30 PM
SundayClosed

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FAQ

Frequently Asked Questions

Quickly find answers to your most common questions

How to get a quote?

Choose a product on our website and leave your contact details. Our team will reach out with a personalized quote.

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Report a claim

Contact us 24/7 by phone, WhatsApp, or email. A dedicated agent will guide you through the process.

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Payment methods

We accept mobile money, bank cards, and wire transfers. Pick whichever suits you best.

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Still have questions?

Our team is always ready to help with any inquiry

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Need urgent assistance?

Our emergency service is available 24/7 for all claim declarations

Emergency Line